The normal income for every client (ARPU) as far and wide as possible expanded over the previous year too, as stated by the report. Overall ARPU (measured by payments and advertisement) arrived at $2 in the first quarter — up from $1.35 in Q1 2013, yet down from $2.14 in Q4 2013.

In the United States and Canada, the ARPU arrived at $5.85, up from $3.50 in Q1 2013.

The accompanying graph, made by Statista, breaks down the development of the normal income for every Facebook user over the previous year.

The post How Much Is the Average Facebook User Worth? appeared first on Digitrock.

But how are Facebook users actually using the social network after a decade?

According to a recent survey conducted by Pew Research, 54% of female responders said they use Facebook to view photos and videos, while 42% of male responders said they use it to share with a wide audience — the top two reasons cited by women and men, respectively. Other uses include seeing funny posts, following news and using the platform as a support network.

Created by Statista, the following chart shows the eight “major reasons” that male and female users cited for using Facebook.

The post Top 8 Reasons Why Men and Women Use Facebook appeared first on Digitrock.

Trying to update your status will yield this message: “There was a problem updating your status. Please try again in a few minutes.”

Facebook status update issues are not uncommon, but this one seems global — we’ve tested it from several IPs and received the same message.

According to web service status tracker Downrightnow, Facebook is likely experiencing a service disruption.

Facebook did not immediately respond to our request for comment.

This story is developing…

Image: Brendan Smialowski/Getty Images, Facebook

The post Facebook Suffers Sitewide Errors for Many Users – Digital News appeared first on Digitrock.

Nanigans is one of Facebook’s largest ad buyers specifically focusing on retail advertising. According to the company (via VentureBeat), iOS-based ads have shown a surprisingly high click through rate:

“Retailers are realizing significantly greater return from audiences on iOS than audiences on Android,” the report says. “For the first three quarters of 2013, RPC [revenue per click] on iOS averaged 6.1 times higher than Android and ROI [return on investment] on iOS averaged 17.9 times higher than Android.”

“Audiences cost more on iPhone, and the reason is that it’s worth it,” Slagen said. “Typically, we’re not looking to acquire one-time customers, we’re looking to invest over time … so we pay more up front for better long-term results.”

The graph above shows retailers’ return on investment for Facebook mobile advertising. It’s definitely an interesting study considering that Facebook seems to be deeply integrated with Android. It’s also important to note that these results will vary across different industries.

According to VentureBeat, Nanigans SVP Dan Slagen said that this data is very different when looking at the gaming or e-commerce industries, but when it comes to retail, iOS is the clear winner. Apparently, iOS users click on ads and buy more merchandise than Android users. Could it be that the mobile shopping experience across various sites caters to iOS devices over Android devices?

Have something to add to this story? Share it in the comments.

Image: Flickr, Simon Q

The post Facebook Ads Are 1,790% More Profitable on iOS Than Android appeared first on Digitrock.

Nanigans is one of Facebook’s largest ad buyers specifically focusing on retail advertising. According to the company (via VentureBeat), iOS-based ads have shown a surprisingly high click through rate:

“Retailers are realizing significantly greater return from audiences on iOS than audiences on Android,” the report says. “For the first three quarters of 2013, RPC [revenue per click] on iOS averaged 6.1 times higher than Android and ROI [return on investment] on iOS averaged 17.9 times higher than Android.”

“Audiences cost more on iPhone, and the reason is that it’s worth it,” Slagen said. “Typically, we’re not looking to acquire one-time customers, we’re looking to invest over time … so we pay more up front for better long-term results.”

The graph above shows retailers’ return on investment for Facebook mobile advertising. It’s definitely an interesting study considering that Facebook seems to be deeply integrated with Android. It’s also important to note that these results will vary across different industries.

According to VentureBeat, Nanigans SVP Dan Slagen said that this data is very different when looking at the gaming or e-commerce industries, but when it comes to retail, iOS is the clear winner. Apparently, iOS users click on ads and buy more merchandise than Android users. Could it be that the mobile shopping experience across various sites caters to iOS devices over Android devices?

Have something to add to this story? Share it in the comments.

Image: Flickr, Simon Q

The post Facebook Ads Are 1,790% More Profitable on iOS Than Android appeared first on Digitrock.

Previously, teens using Facebook were only able to share content with friends, friends of friends and custom groups like “family.” Now, they can choose to share posts to anyone on Facebook, just like users 18 and older.

“Teens are among the savviest people using of social media, and whether it comes to civic engagement, activism, or their thoughts on a new movie, they want to be heard,” Facebook wrote in a blog post. “While only a small fraction of teens using Facebook might choose to post publicly, this update now gives them the choice to share more broadly, just like on other social media services.”

Any teenager wishing to share a status update or post publicly must first manually change the audience setting on his post to “public” before sharing. After doing so, a pop-up explains that the post will be visible to everyone on the site. The post will go live once the user clicks “ok” on this pop-up box, acknowledging he has seen the warning and intends to share publicly.

Facebook’s audience settings remain unchanged from post to post for all users, including teens. For example, if a user shares a post publicly, the audience setting will remain on “public” for the user’s next post. For teens, a second reminder message will pop up if they choose to post publicly the next time around.

Teenagers can also change settings to allow non-friends to follow public posts. Users who choose to follow a teenager will be able to see these public posts, with the exception of posts that have not been shared with them. Teenagers will not be followable automatically, and will need to manually update their settings to enable follows.

A new teenager who join Facebook will have his audience settings automatically set to “friends,” and will need to manually change that setting in order to share with the public.

Wednesday’s update will not impact existing Facebook posts from teens, and it won’t automatically change the audience for any future posts. That must be done manually. The update simply gives teenagers the ability to share publicly, just as they can on other social sites like Twitter.

The new update will begin rolling out slowly to all users starting Wednesday afternoon.

Have something to add to this story? Share it in the comments.

Image: Robyn Beck/AFP/Getty Images

The post Facebook Lowers Age Rule to Allow Teens to Post Publicly appeared first on Digitrock.

Researchers in Norway have even published a new psychological scale to measure Facebook addiction. Yet, while these all focus on personal afflictions, I wonder whether there’s a similar phenomenon with businesses today.

Can a business spend too much time on Facebook? And what are some of the negative consequences?

1. It lowers employee productivity.
When social networking first arrived on the scene, employers’ biggest fear was the time suck — productivity levels would drop as employees spent too much time on their personal Facebook pages.

But Facebook can also be an enormous resource drain, even when employees are using it for business purposes. That’s because Facebook isn’t free. Cultivating a community, moderating discussions, responding to feedback and other Facebook page activities require an ongoing commitment.

Considering that resources are always finite, any resources allocated for Facebook must be pulled away from other activities. Without explicit goals, Facebook can easily become a massive waste of time, draining important resources from other marketing, sales and customer service priorities.

2. It encourages unfair comparisons.
A recent study from the University of Michigan found that Facebook use leads to declines in moment-to-moment happiness and overall life satisfaction in college-aged adults. According to research co-author John Jonides, “When you’re on a site like Facebook, you get lots of posts about what people are doing. That sets up social comparison — you maybe feel your life is not as full and rich as those people you see on Facebook.”

Likewise, small businesses, especially those just launching their campaigns, can easily become discouraged when comparing themselves to Pepsi, Pampers, Starbucks, Virgin Atlantic and other brands on Facebook. Running campaigns at that level takes a tremendous amount of strategy, resources (both internal and external) and expertise.

This pressure to “keep up with the Joneses” can have two negative consequences. One, businesses may end up spending more time on Facebook due to competitive reasons, as opposed to basing their priorities on actual business objectives or realities. Secondly, businesses may end up focusing on the “wrong” aspects of Facebook, such as racking up fans.

3. It’s difficult to measure.
Wanting to succeed on Facebook, many businesses hone in on some of the easiest metrics around: the number of fans and the number of likes. After all, these numbers can be a very visible measure of status, and it’s easy to treat the site like a game in which the whole goal is to amass more likes than your competitors.

However, just how much does the number of Facebook fans matter? Many businesses host contests and offer discounts in exchange for clicking the Like button. For example, I once liked a store that I’ve never shopped at (and have no plans to either), simply because it was raffling off a vacation. I never visited its page or interacted with its brand after that initial like (and shortly after, unliked it because I was tired of seeing the updates). If this brand included my like as an indication of positive consumer engagement, it was definitely wrong.

The real question is, how do you measure the value of your Facebook fans? How many fans do you need to create a new customer or sale? Unless you have a way to prove that your Facebook page is making you money, you may run the risk of wasting substantial resources here instead of focusing your efforts elsewhere.

4. There’s no direct link to sales.
Facebook can be an ideal channel for generating buzz and engagement, but this doesn’t necessarily translate into sales — at least in the short term.

A 2012 Forrester study analyzed 77,000 online transactions over a two-week period and found that less than 1% of transactions could be traced to social media (compared with 40% from organic or paid search, and 30% from repeat business sparked from email).

If you’re looking for more proof that Facebook is not an effective direct sales channel, consider the fact that the number of U.S. retailers with Facebook-enabled checkouts plummeted from 63% in Q4 2011 to just 6% in Q4 2012.

Again, Facebook can play an important role in building relationships, but as a small business owner, I need to make sure we’re investing resources in those activities that have a more direct link to the bottom line.

5. There’s no human connection in the cloud.
Engaging via email or Facebook is entirely different than actually talking to someone in person or over the phone. A one-on-one conversation creates a deeper connection, and a more detailed exchange of ideas. The biggest risk for businesses with Facebook is assuming that social media engagement is the only customer interaction you need.

The New York Times illustrated just how difficult it is to reach a social media company on the phone: “Twitter’s phone system hangs up after providing web or email addresses three times. At the end of a long phone tree, Facebook’s system explains it is, in fact, ‘an Internet-based company.’ Try email, it suggests.”

Facebook and Twitter are excellent initial touch points for customer support, but nothing beats personal conversations.

In the end, be realistic.
I’m not advocating that any business should walk away from social media. However, you need to be realistic about the potential returns. Invest your resources based on the opportunity, rather than just because everyone else is doing it.

Image: iStockphoto, courtneyk

The post Is Your Business Spending Too Much Time on Facebook? appeared first on Digitrock.

The latest update for the Android Facebook app adds the ability to “edit your posts and comments and tap to see all your changes.” However, the editing has not been enabled on any of the Android devices we experimented with.

The editing feature will roll out to Facebook users on the web and Android devices over the next day, Facebook confirmed to Mashable. The editing feature is not included in the latest iOS app, but will likely get pushed out in the next update. Users will see the option to “Edit Post” when they click on the drop-down arrow in the top-right corner of a post.

Editing posts was potentially dicey territory for Facebook, since the it brings the danger of a bait-and-switch with followers. A user could conceivably write, “Who likes ice cream?” and get hundreds of Likes and affirming comments, then edit the post to read, “Who wants to beat up some cats?”

Facebook addresses this issue by marking the post as edited and letting users access the history of any edited post with a click. Google+, which has let users edit posts for some time, works in a similar fashion.

Facebook has been slowly granting users more editing capabilities over their content. Users can edit photo captions (that is, status updates with a photo attached) and the ability to edit comments arrived a few months ago.

It’s likely Facebook examined all the potential abuses and concluded the risk in letting users alter posts was minimal. It makes sense: Any user who would mislead followers or friends with a post they intend to maliciously edit would likely soon find themselves with few followers or friends of any value.

For journalists on Facebook, the value of editing posts is even greater. As Mashable’s Emily Banks has argued, being able to edit a post in a transparent fashion makes Facebook posts more like articles on a website, and now reporters will be able to make corrections without deleting entire updates and losing conversation threads.

What’s your take on editing posts: Yea or nay? Have your say in the comments.

Image: Juan Mabromata/AFP/Getty Images

The post Facebook Finally Lets You Edit Posts – Facebook Marketing appeared first on Digitrock.

The decision (.PDF) to consider a Facebook “Like” as protected speech may set a precedent of how courts apply freedom of speech rules to users’ online activities.

For the U.S. Court of Appeals in Richmond, Va,, Liking a candidate on Facebook should have the same protections as real-life actions that show political support.

“Liking a political candidate’s campaign page communicates the user’s approval of the candidate and supports the campaign by associating the user with it,” wrote Judge William Traxler, who authored the opinion. “It is the Internet equivalent of displaying a political sign in one’s front yard, which the Supreme Court has held is substantive speech.”

The case hinged over whether B.J. Roberts, the sheriff of Hampton, Va., illegally fired six of his employees who supported Jim Adams, his opponent in the sheriff’s elections. One of the employees, Former Deputy Sheriff Daniel Ray Carter, had Liked the Facebook page of his boss’ political opponent.

Facebook, the fired employees and the American Civil Liberties Union argued that a Facebook Like must be considered free speech. This would mean that an employer cannot legally fire his or her employees for expressing opinions on the social network. an employer cannot legally fire his or her employees for expressing opinions on the social network.

The federal district judge who first ruled on the issue decided that a Facebook Like was “insufficient speech to merit constitutional protection.” For the judge, a Facebook Like didn’t involve an “actual statement,” unlike Facebook posts, which have been granted constitutional protection in other legal cases.

Today, Judge Traxler disagreed.

“On the most basic level, clicking on the ‘like’ button literally causes to be published the statement that the User ‘likes’ something, which is itself a substantive statement,” he wrote.

“We are pleased the court recognized that a Facebook ‘Like’ is protected by the First Amendment,” read an emailed statement by Pankaj Venugopal, Facebook’s associate general counsel.

The ACLU applauded the decision as well. “This ruling rightly recognizes that the First Amendment protects free speech regardless of the venue, whether a sentiment is expressed in the physical world or online. The Constitution doesn’t distinguish between ‘liking’ a candidate on Facebook and supporting him in a town meeting or public rally,” said Ben Wizner, director of the ACLU Speech, Privacy & Technology Project in an emailed statement.

The ruling reinstated the claims of Carter and two other fired employees. If they win the case, they may get their jobs back.

Do you agree with this decision? Should the First Amendment protect Facebook Likes?

Image: Photo by Stephen Lam/Getty Images

The post Your Facebook ‘Like’ Is Now Protected by the U.S. Constitution appeared first on Digitrock.

Each video will play silently and can be viewed with sound upon clicking.

The new capability will only be rolled out a small group of random users, and videos will only play automatically if they are uploaded directly to Facebook — not embedded from other sites like YouTube. Still, Facebook hopes the added functionality will let users get more out of the video content on their feed, particularly since Facebook lets users preview the video without interrupting the scroll.

This new autoplay feature only applies to videos uploaded by individuals, bands and musicians. In other words, brand pages won’t be able to use autoplay for promotional videos, and Facebook doesn’t offer video advertisements at this time.

No details were released regarding a timeline for rolling out the feature to all users, or whether it will be available for Facebook’s desktop platform.

Image: Josh Edelson/AFP/Getty Images

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