The new profile features a larger user photo and customizable header image. Twitter highlights your tweets that have the most engagement by displaying them slightly larger than the rest. You can also pin one of your tweets to the top of the page.

Furthermore, you can now choose which timeline to view when checking out a profile page. You can see all tweets, tweets with photos and videos only, or just tweets and replies.

As for the similarities of Twitter’s new user profiles to Facebook’s profile page, well, they’re inescapable. There’s a square profile photo in the top left, and a large “cover” photo on top dominates both pages, for example. Below the profile photo you’ll find the basic info about the user, and under that is photos and friends. The only real difference there is that on Twitter’s user profiles, photos are placed below your followers, and Facebook has it the other way around. It’ll be interesting to see what the users think of the new look — especially those that are not overly fond of Facebook.

The new profile design is already live for a handful of celebrities, including Zac Efron, Channing Tatum, Floyd Mayweather and John Legend, and it will also show up for new users. The rest of us will have to wait as the new look rolls out over the “coming weeks.”

The post Twitter Rolls Out Its Facebook-Like Profile Redesign – Social Media appeared first on Digitrock.

Nanigans is one of Facebook’s largest ad buyers specifically focusing on retail advertising. According to the company (via VentureBeat), iOS-based ads have shown a surprisingly high click through rate:

“Retailers are realizing significantly greater return from audiences on iOS than audiences on Android,” the report says. “For the first three quarters of 2013, RPC [revenue per click] on iOS averaged 6.1 times higher than Android and ROI [return on investment] on iOS averaged 17.9 times higher than Android.”

“Audiences cost more on iPhone, and the reason is that it’s worth it,” Slagen said. “Typically, we’re not looking to acquire one-time customers, we’re looking to invest over time … so we pay more up front for better long-term results.”

The graph above shows retailers’ return on investment for Facebook mobile advertising. It’s definitely an interesting study considering that Facebook seems to be deeply integrated with Android. It’s also important to note that these results will vary across different industries.

According to VentureBeat, Nanigans SVP Dan Slagen said that this data is very different when looking at the gaming or e-commerce industries, but when it comes to retail, iOS is the clear winner. Apparently, iOS users click on ads and buy more merchandise than Android users. Could it be that the mobile shopping experience across various sites caters to iOS devices over Android devices?

Have something to add to this story? Share it in the comments.

Image: Flickr, Simon Q

The post Facebook Ads Are 1,790% More Profitable on iOS Than Android appeared first on Digitrock.

Nanigans is one of Facebook’s largest ad buyers specifically focusing on retail advertising. According to the company (via VentureBeat), iOS-based ads have shown a surprisingly high click through rate:

“Retailers are realizing significantly greater return from audiences on iOS than audiences on Android,” the report says. “For the first three quarters of 2013, RPC [revenue per click] on iOS averaged 6.1 times higher than Android and ROI [return on investment] on iOS averaged 17.9 times higher than Android.”

“Audiences cost more on iPhone, and the reason is that it’s worth it,” Slagen said. “Typically, we’re not looking to acquire one-time customers, we’re looking to invest over time … so we pay more up front for better long-term results.”

The graph above shows retailers’ return on investment for Facebook mobile advertising. It’s definitely an interesting study considering that Facebook seems to be deeply integrated with Android. It’s also important to note that these results will vary across different industries.

According to VentureBeat, Nanigans SVP Dan Slagen said that this data is very different when looking at the gaming or e-commerce industries, but when it comes to retail, iOS is the clear winner. Apparently, iOS users click on ads and buy more merchandise than Android users. Could it be that the mobile shopping experience across various sites caters to iOS devices over Android devices?

Have something to add to this story? Share it in the comments.

Image: Flickr, Simon Q

The post Facebook Ads Are 1,790% More Profitable on iOS Than Android appeared first on Digitrock.

Previously, teens using Facebook were only able to share content with friends, friends of friends and custom groups like “family.” Now, they can choose to share posts to anyone on Facebook, just like users 18 and older.

“Teens are among the savviest people using of social media, and whether it comes to civic engagement, activism, or their thoughts on a new movie, they want to be heard,” Facebook wrote in a blog post. “While only a small fraction of teens using Facebook might choose to post publicly, this update now gives them the choice to share more broadly, just like on other social media services.”

Any teenager wishing to share a status update or post publicly must first manually change the audience setting on his post to “public” before sharing. After doing so, a pop-up explains that the post will be visible to everyone on the site. The post will go live once the user clicks “ok” on this pop-up box, acknowledging he has seen the warning and intends to share publicly.

Facebook’s audience settings remain unchanged from post to post for all users, including teens. For example, if a user shares a post publicly, the audience setting will remain on “public” for the user’s next post. For teens, a second reminder message will pop up if they choose to post publicly the next time around.

Teenagers can also change settings to allow non-friends to follow public posts. Users who choose to follow a teenager will be able to see these public posts, with the exception of posts that have not been shared with them. Teenagers will not be followable automatically, and will need to manually update their settings to enable follows.

A new teenager who join Facebook will have his audience settings automatically set to “friends,” and will need to manually change that setting in order to share with the public.

Wednesday’s update will not impact existing Facebook posts from teens, and it won’t automatically change the audience for any future posts. That must be done manually. The update simply gives teenagers the ability to share publicly, just as they can on other social sites like Twitter.

The new update will begin rolling out slowly to all users starting Wednesday afternoon.

Have something to add to this story? Share it in the comments.

Image: Robyn Beck/AFP/Getty Images

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A lack of interaction tells the tale. Clearly you paid good money to expose lots of people to this particular piece of content, but most gave it little mind.

That doesn’t have to be the case. There are people who do nothing but study the performance of social advertising all day. We talked to some and gleaned a few insights. If you want to run an ad with a halfway decent chance of getting a social lift, check out these pro tips.

1. Think About Who You Are Targeting

While we’ve established that an ad with no Likes is an embarrassing failure, it’s also true that an ad with a lot of interaction from the wrong people is a waste of pixels. Lucky for you, Twitter and Facebook both have sophisticated turnkey programs that let you target users by demographic, location and affinities, among other variables.

For instance, say you wanted to target all the feta cheese fans in New Jersey. Facebook lets you do just that.

As Peter Goodman, VP of Social.com at Salesforce.com, notes, a successful social media ad program relies on good customer data. Who is really buying your products? What are they interested in? “You really need to start to think more deeply about these amazing targeting features,” he says. “Concentrate on the demo you know are going to work and then build that out to scale.”

How to do that? Back in March, Facebook released Lookalike Audiences, a program that uses Facebook’s data to identify people who aren’t currently fans of your site, but who have similar characteristics to your fans.

2. Not Every Ad Has to Be Social

Take a look at most advertising you see. Is it something you would want to pass on to a friend? No. That’s because most ads are not entertaining in themselves, but are either formulated to propose a call to action or as a branding exercise. “If you think of the typical ad with the shot of the car driving on the mountain against the sunset, there’s nothing particularly social about it,” says David Berkowitz, CMO of the marketing agency MRY. “You have to consider if there’s anything social about it.”

There doesn’t have to be. A very targeted ad with a call to action will be social because people seeing the ad are in the market for the product or service. Similarly, a branding ad might go over well with rabid fans of the brand.

Jimmy Kimmel notwithstanding, creating a viral video, though, is nearly impossible Berkowitz says. Jim Squires, director of ad product marketing at Facebook, says that video probably wouldn’t do much for your business anyway. “Stay on point,” he says. “Funny cat videos may pull likes, but they won’t help you achieve a business objective. Make sure you’re crisp on the business objective — as you would be for any ad campaign — and create content that is relevant and supports your story.”

3. Social Ads Don’t Have to Look Like Ads

Facebook’s Promoted Posts and Twitter’s Promoted Tweets look more like communication with consumers than ads. That’s by design. The top social networks are pushing a native advertising experience, which translates roughly to branded content.

“Take the time to do great creative — asset planning and creation is often overlooked for this new medium,” says Squires. “Sharing thoughtful, timely, iconic pieces is important, since it’s being seen alongside compelling content from friends and family.” At Facebook, they call these interactions “stories.” Squires says marketers should think of them the same way: “Tell stories –- people remember stories, not facts.”

Sometimes social ads don’t even need to be ads. Berkowitz points to the Audi Instagram feed as an instance of non-advertising advertising. “Almost every image has an Audi logo in it,” he says. “And there are thousands of interactions with each post.”

4. Optimize for Mobile

Obviously, a desktop-first model for advertising won’t work in a world in which Facebook’s mobile ad revenues are on track to supplant its take from desktop. How do you make sure your ad works as well on a phone or tablet as it does on the web? Says Squire: “Make sure posts are succinct — your key point should be made in the first 90 characters — and ensure that any photo or video works well on mobile.

Have something to add to this story? Share it in the comments.

Image: Red Bull, Facebook

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Researchers in Norway have even published a new psychological scale to measure Facebook addiction. Yet, while these all focus on personal afflictions, I wonder whether there’s a similar phenomenon with businesses today.

Can a business spend too much time on Facebook? And what are some of the negative consequences?

1. It lowers employee productivity.
When social networking first arrived on the scene, employers’ biggest fear was the time suck — productivity levels would drop as employees spent too much time on their personal Facebook pages.

But Facebook can also be an enormous resource drain, even when employees are using it for business purposes. That’s because Facebook isn’t free. Cultivating a community, moderating discussions, responding to feedback and other Facebook page activities require an ongoing commitment.

Considering that resources are always finite, any resources allocated for Facebook must be pulled away from other activities. Without explicit goals, Facebook can easily become a massive waste of time, draining important resources from other marketing, sales and customer service priorities.

2. It encourages unfair comparisons.
A recent study from the University of Michigan found that Facebook use leads to declines in moment-to-moment happiness and overall life satisfaction in college-aged adults. According to research co-author John Jonides, “When you’re on a site like Facebook, you get lots of posts about what people are doing. That sets up social comparison — you maybe feel your life is not as full and rich as those people you see on Facebook.”

Likewise, small businesses, especially those just launching their campaigns, can easily become discouraged when comparing themselves to Pepsi, Pampers, Starbucks, Virgin Atlantic and other brands on Facebook. Running campaigns at that level takes a tremendous amount of strategy, resources (both internal and external) and expertise.

This pressure to “keep up with the Joneses” can have two negative consequences. One, businesses may end up spending more time on Facebook due to competitive reasons, as opposed to basing their priorities on actual business objectives or realities. Secondly, businesses may end up focusing on the “wrong” aspects of Facebook, such as racking up fans.

3. It’s difficult to measure.
Wanting to succeed on Facebook, many businesses hone in on some of the easiest metrics around: the number of fans and the number of likes. After all, these numbers can be a very visible measure of status, and it’s easy to treat the site like a game in which the whole goal is to amass more likes than your competitors.

However, just how much does the number of Facebook fans matter? Many businesses host contests and offer discounts in exchange for clicking the Like button. For example, I once liked a store that I’ve never shopped at (and have no plans to either), simply because it was raffling off a vacation. I never visited its page or interacted with its brand after that initial like (and shortly after, unliked it because I was tired of seeing the updates). If this brand included my like as an indication of positive consumer engagement, it was definitely wrong.

The real question is, how do you measure the value of your Facebook fans? How many fans do you need to create a new customer or sale? Unless you have a way to prove that your Facebook page is making you money, you may run the risk of wasting substantial resources here instead of focusing your efforts elsewhere.

4. There’s no direct link to sales.
Facebook can be an ideal channel for generating buzz and engagement, but this doesn’t necessarily translate into sales — at least in the short term.

A 2012 Forrester study analyzed 77,000 online transactions over a two-week period and found that less than 1% of transactions could be traced to social media (compared with 40% from organic or paid search, and 30% from repeat business sparked from email).

If you’re looking for more proof that Facebook is not an effective direct sales channel, consider the fact that the number of U.S. retailers with Facebook-enabled checkouts plummeted from 63% in Q4 2011 to just 6% in Q4 2012.

Again, Facebook can play an important role in building relationships, but as a small business owner, I need to make sure we’re investing resources in those activities that have a more direct link to the bottom line.

5. There’s no human connection in the cloud.
Engaging via email or Facebook is entirely different than actually talking to someone in person or over the phone. A one-on-one conversation creates a deeper connection, and a more detailed exchange of ideas. The biggest risk for businesses with Facebook is assuming that social media engagement is the only customer interaction you need.

The New York Times illustrated just how difficult it is to reach a social media company on the phone: “Twitter’s phone system hangs up after providing web or email addresses three times. At the end of a long phone tree, Facebook’s system explains it is, in fact, ‘an Internet-based company.’ Try email, it suggests.”

Facebook and Twitter are excellent initial touch points for customer support, but nothing beats personal conversations.

In the end, be realistic.
I’m not advocating that any business should walk away from social media. However, you need to be realistic about the potential returns. Invest your resources based on the opportunity, rather than just because everyone else is doing it.

Image: iStockphoto, courtneyk

The post Is Your Business Spending Too Much Time on Facebook? appeared first on Digitrock.

One of the owners, Admir Adil, noticed his 15-year-old daughter was incessantly checking Facebook, so he thought it only appropriate to create a flavor for other fans obsessed with the social media behemoth.

Admir and his brother Ibi Adil created their Facebook-flavored ice cream by simply mixing blue syrup atop vanilla ice cream and placing a small sign with a Facebook logo on it. Selling a scoop for a euro ($1.32), the ice cream apparently tastes like sugary sweets and chewing gum, but it’s become a hit as many passersby were immediately drawn to Facebook’s trademark logo — as well as the novelty.

The duo said they have not contacted Mark Zuckerberg for trademark use.

Image: Dusko Jaramaz/PixSell

The post Facebook-Flavored Ice Cream Is a Real Thing – Facebook Marketing appeared first on Digitrock.

The company is currently selling a shade of nail polish, “social butterfly blue” at its campus store in Menlo Park, Calif. Although Facebook told Mashable it added the polish to its collection of branded swag at the beginning of the year, its existence was recently brought to light by Huffington Post executive tech editor Bianca Bosker, who tweeted a picture of it on sale at the headquarters’ store.

You won’t find the Facebook logo on the packaging, though. Instead, it’s decorated with a small icon of a butterfly.

Unfortunately, you’ll have to visit the shop in person to pick up your Facebook blue polish; no online orders are available. Each bottle costs $4.95.

Image: Mashable composite; images: iStockphoto, gawriloff; Facebook

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When users sign in to an app like Lyft or Words With Friends using their Facebook login credentials, they can now specify exactly what they would like to share with Facebook in a two-step process. The first step asks for “read permissions,” which dictate the information from the app accessible to Facebook. The second step presents “write permissions,” which if accepted, allow the user to post directly back to his news feed through the app.

Previously, the two permissions were a package deal, meaning you couldn’t agree to one without also green-lighting the other. The update in April granted users more control and enabled them to accept just one or the other if they weren’t comfortable accepting both, according to Chris Daniels, director of business development at Facebook. The update is now fully available to all users, and a recent study of certain “high quality” apps by the social network found that 80% of users accepted the permissions when prompted.

Facebook benefits from users logging in to third-party apps using their Facebook profile. Those who log in with Facebook count as “active” users for the platform — more logins mean more content shared back to the site. Facebook has more than 850 million login events per month, and 81 of the 100 top-grossing iOS apps support Facebook login features, according to the company’s blog post. On Android, 62 of the 100 top-grossing apps support Facebook logins.

The new permission option was based on feedback from users and developers who felt they needed more control, Daniels said. Often, users timid about sharing back to Facebook saw the permissions page and simply elected to bypass logging in altogether.

“We understand people’s concerns about apps posting on their Timeline or to their friends,” Facebook posted on its blog. “The recent changes to Login are just the beginning of more improvements you’ll see as we continue working to provide useful services for developers that are easy for users to understand.”

Have you ever skipped logging into an app because of Facebook permissions? Tell us in the comments below.

Image: Josh Edelson/AFP/Getty Images

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In an attempt to make it easier for businesses to create a Facebook ad, the company announced a deal with Shutterstock on Thursday that will provide free access to millions of images for use in ads. The photos will be available in Facebook’s ad creation tool.

“This is important especially for small businesses who may not have resources for sourcing quality images,” Facebook noted in a blog post.

In addition, businesses can use multiple images in different ads to test which ones work best and then place their buys accordingly. Ben Pavlovic, founding partner of VineSprout, a Chicago-based PR firm, says adding such functionality will help small businesses. “Before you had to take your own [photos] or find your own free service,” he says. “I also think you have companies out there that wouldn’t think twice about pulling a Google image.” Pavlovic says photos are an integral element. “Just in terms of engagement, finding the right image can make or break your ad,” he says.

As part of the announcement, Facebook also updated its Android and iOS Pages Manager apps. Users can now upload multiple images from their mobile phones and edit existing Page admins and add new Page admins to Pages they manage.

The upgrade comes after Facebook announced in June that more than 1 million advertisers are using the platform.

Image: Flickr, Orin Zebest

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